Frequently Asked Questions

Ordering

How do I place an order?


There are 2 ways to do this: - Stay right where you are & head over to our Order Online page. The app will take you seemlessly through the online ordering for playment and payment. - Order through our Facebook page by sending us a DM at facebook.com/HuungryBunny *Please note that all orders have to be placed at least five (5) business days before delivery!




What do you mean by "cruelty free"?


No bunnies were harmed in the making of our donuts! All of our classic donuts are 100% vegan and cruelty free. We do not use any eggs, dairy or yeast in our recipe.




Do you take allergy requests?


Yes! We rely on you to note any and all allergies (soy, cinnamon, walnut etc.) in the 'Special Requests' section when you are placing your order online while being as specific as possible. (severity is important!) We will contact you with any questions or concerns before completing your order. Please Note: Hungry Bunny is not a gluten-free home and cross contamination with tree nuts, peanuts, hazelnuts, and flour are a possibility.




Where are you located?


Hungry Bunny does not have a physical storefront, we are completely online!




Do you take returns or give refunds?


Due to the nature of our products ALL sales are final. We want to ensure everyone who chooses to support us is satisfied. If you have any issues with your treats please Contact Us. Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim via USPS to report the issue.




What type of donuts do you provide?


All of our donuts are baked and cake-like, we do not fry our donuts in oil. Visit our Menu page for a full list of flavors and dietary recipes available.





Shipping & Delivery

Do you ship internationally?


YES! We are now open to shipping to Canada. If you have a Canadian address and want to place an order, please email us at hungrybunny69@yahoo.com or submit a Contact US message to get shipping costs. Other countries sadly, not yet :) To check if we deliver to you, please enter your postcode or preferred pick-up point when placing your order.




When will I receive my order?


*PLEASE ALLOW 3-5 BUSINESS DAYS TO PROCESS YOUR ORDER. COVID-19 RESTRICTIONS MAY IMPACT DELIVERY. SHIPMENTS GO OUT ON MONDAYS AND TUESDAYS! Sometimes Wednesdays depending on the week's work load. You will recieve you order within 5-7 business days of placing your order. All donut orders are baked the same day of delivery for optimal freshness and tastiness. USPS tracking numbers will be sent via email when your order is ready to be shipped. Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim USPS to report the issue.




Do you ship nationally?


Yes! Priority Mail 1-3 days Shipping is provided all throughout the United States and is charged a $15 flat rate fee per order. You will receive you order within 5-7 business days of placing your order. Shipments go out on MONDAYS and TUESDAYS. Plan accordingly :) Orders are baked the same day of delivery for optimal freshness and tastiness. Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim USPS to report the issue.




How much is local delivery?


No-Contact local delivery is provided in the Wichita, Kansas area and surrounding cities at a flat rate fee of $10.00. Areas available for delivery are:

  • Wichita
  • Andover
  • BelAir
  • Derby
  • Goddard
  • Maize
  • Valley Center
To check if you meet this rate, please enter your postcode or preferred pick-up point when placing your order.




What is the shelf life for the donuts/cookies?


Each donut is individually bagged and can remain fresh up to 7 days. After that 7th day you can freeze the donuts up to 2 months. Once you are ready to indulge, simply sit the donut out and allow it to become room temperature. Cookies have a longer shelf life, and are also individually bagged. They will remain fresh up to 14 days if not devoured upon arrival. Donut Holes have a shelf life of 7-8 days.





Ingredients

What ingredients are in the donuts/donut holes?


Donuts Base Ingredients:
Organic Unbleached Flour,Baking Soda, Baking Powder, Organic Cane Sugar, Pure Vanilla Extract, Almond Extract, Rice Milk, Earth Balance Butter, Organic Powdered Sugar, Organic Pink Himalayan Salt, Organic Pure Coconut Oil
Icing: Pure Organic Coconut Oil, Organic Powdered Sugar, Rice Milk, Earth Balance Butter, Pure Almond Extract, Vanilla Extract, Organic Natural Food Coloring 365 Brand
This item is produced in a kitchen with Wheat, peanuts, coconuts, and tree nuts




What ingredients are in the cookies?


Chocolate Chip:
Organic Unbleached Flour,Baking Soda, Corn Starch, Organic Brown Sugar, Organic Cane Sugar, Pink Himalayan Salt, Pure Vanilla Extract, Earth Balance Butter, Pure Coconut Oil, Enjoy Life Semi Sweet Chocolate Chips
Churrotica: Ingredients:
Organic Unbleached Flour,Baking Soda, Corn Starch, Organic Brown Sugar, Organic Cane Sugar, Pink Himalayan Salt, Pure Vanilla Extract, Earth Balance Butter, Pure Coconut Oil, Organic Ground Cinnamon Slutty Bunny:
Organic Unbleached Flour,Baking Soda, Corn Starch, Organic Brown Sugar, Organic Cane Sugar, Pink Himalayan Salt, Pure Vanilla Extract, Earth Balance Butter, Enjoy Life Semi Sweet Chocolate Chips, Oreos, Organic Peanut Butter




What Flour is used in the Gluten-Free Donuts?


We use Bob Mills 1-to-1 Baking Flour instead of the organic unbleached flour. All other ingredients are mirrored from the base donut ingredients listed. Our Gluten Free donuts are Gluten-Free and Vegan.




How many calories are in a single donut/donut hole/cookie?


We bake all donuts in a donut pan that measures at 10 inch by 13.8 inch in size. Each donut is 2.8 inches wide not too big and not too small in size. All single donuts range from 180-350 calories/donut Our OG is 180 calories, while our cookie monstuh is 350 calories. (The more toppings, the more calories) Donut Holes are 38-40 calories/donut hole. Cookies are 2.6 oz and 275-320 calories.