Frequently Asked Questions

Ordering

How do I place an order?


There are 2 ways to do this: - Stay right where you are & head over to our Order Online page. The app will take you seemlessly through the online ordering for playment and payment. - Order through our Facebook page by sending us a DM at facebook.com/HuungryBunny *Please note that all orders have to be placed at least five (5) business days before delivery!




What do you mean by "cruelty free"?


No bunnies were harmed in the making of our donuts! All of our classic donuts are 100% vegan and cruelty free. We do not use any eggs, dairy or yeast in our recipe.




Do you take allergy requests?


Yes! Note any and all allergies (soy, sugar etc.) in the 'Special Requests' section when you are placing your order online while being as specific as possible. We will contact you with any questions or concerns before completing your order. All alergy requests are subject to additional special pricing Please Note: Hungry Bunny is not a gluten-free home and cross contamination with tree nuts, peanuts, hazelnuts, and flour are a possibility.




Where are you located?


Hungry Bunny does not have a physical storefront, we are completely online!




Do you take returns or give refunds?


Due to the nature of our products ALL sales are final. Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim USPS to report the issue.




What type of donuts do you provide?


All of our donuts are baked and cake-like, we do not fry our donuts in oil. Visit our Menu page for a full list of flavors and dietary recipes available.





Shipping & Delivery

Do you ship internationally?


Sadly, no. We are based in Wichita, Kansas in the United States and cannot ship out of the country just yet :) All orders are sent in person without any courier help or shipped overnight nationally to ensure quality and freshness of baked goods! To check if we deliver to you, please enter your postcode or preferred pick-up point when placing your order.




When will I receive my order?


*PLEASE ALLOW 3-5 BUSINESS DAYS TO PROCESS YOUR ORDER. COVID-19 RESTRICTIONS MAY IMPACT DELIVERY. You will recieve you order within five (5) business days of placing your order. All donut orders are baked the same day of delivery for optimal freshness and tastiness. USPS tracking numbers will be sent via email when your order is ready to be shipped. Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim USPS to report the issue.




Do you ship nationally?


Yes! Overnight Express Shipping is provided all throughout the United States and is charged a $50 flat rate fee per order. You will receive you order within five (5) business days of placing your order. Orders are baked the same day of delivery for optimal freshness and tastiness. All flavors excluding the below can be shipped right to your doorstep. Overnight Shipping EXCLUDES: Blueberry Cream Chz Strawberry Shortie Chocolate Chzcake Cereal Killer Hungry Bunny is not liable if your package is not received because of wrong address, missed USPS Delivery, package is lost or suspected as stolen. If you did not receive your order because of these reasons, you can submit a claim USPS to report the issue.




How much is local delivery?


No-Contact local delivery is provided in the Wichita, Kansas area and surrounding cities at a flat rate fee of $10.00. Areas available for delivery are:

  • Wichita
  • Andover
  • BelAir
  • Derby
  • Goddard
  • Maize
  • Valley Center
To check if you meet this rate, please enter your postcode or preferred pick-up point when placing your order.





SHOP:

DELIVERY HOURS:

Monday - Saturday: 9am - 1pm   ​​

Sunday: CLOSED

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© 2020 Hungry Bunny Virtual Donut Shop. All rights reserved.

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